Accenta ADE Gen4 code change

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Hi,

We've just moved into a new house which has an Accenta ADE Gen4 alarm fitted. However, the previous vendors don't know the code (claim they never used it) and the engineers' code has been changed (already tried 9999). Any tips on how the code can be reset?

Thanks in advance,
DC
 
If the engineer and customer code are lost you will have to factory reset the panel ?
This is done by putting a wire link between certain terminals to default the panel.
You will then have to reprogram the system.
 
Here's the instructions for the Accenta 8 panel, which should be the same. Section 2.7 gives you info you need.
 
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