Accenta+ house alarm

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We’ve moved into a rented house that has an Accenta alarm. The light for Zone 3 (living room) is constantly on which I think stops me from the setting the system. I read through online user manuals and tried the reset button but can’t get it to disappear. Can anyone help ?
 

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On the label on the keypad cover, what is written next to Z3?
 
Have you got a passive infra red detector in the living room (usually in the corner near the ceiling?

Has the alarm triggered recently?

If so, did you press reset twice after unsetting the system?

Reset button has X on it.
 
Yes
Yes
Yes , I’ve pressed the reset button multiple times !

What happens is :

I type in my code , zone 3 light comes on , I get a short rapid beep that continues until I cancel it

I appreciate your help
 
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