Trying to assist a neighbour who seems to be getting little help from the installer.
The panel was installed in 2016 with an analogue dialler that sent a text when activated. That has stopped working with the installer blaming "new telephones". In fact the PSTN service is still active & I've just learnt from Pyronix (& confirmed by the forum), that the Vodafone TAP service has shut down.
Previous threads suggested possible alternatives but the links are now dead.
The installer is very keen to install a Digi Air GSM dialler & insisting on maintenance & monitoring fees on top. But give the installation address has very poor signal, it's probably not a great option anyway. So a few questions please for those in the know:
Is there an alternative TAP service still alive & well?
If so, would this work with an ATA/VOIP, as the line will have to go VOIP anyway in the not too distant future? I'm guessing the service just uses CLI to identify the source & spits out a text to the registered number. That sounds like it should work unless it's actually more complicated?
Is there an ethernet/WiFi option for panels of this age? If not, is there a more economical option than the Digi Air, or would it be better to bite the bullet & upgrade the panel?
The panel was installed in 2016 with an analogue dialler that sent a text when activated. That has stopped working with the installer blaming "new telephones". In fact the PSTN service is still active & I've just learnt from Pyronix (& confirmed by the forum), that the Vodafone TAP service has shut down.
Previous threads suggested possible alternatives but the links are now dead.
The installer is very keen to install a Digi Air GSM dialler & insisting on maintenance & monitoring fees on top. But give the installation address has very poor signal, it's probably not a great option anyway. So a few questions please for those in the know:
Is there an alternative TAP service still alive & well?
If so, would this work with an ATA/VOIP, as the line will have to go VOIP anyway in the not too distant future? I'm guessing the service just uses CLI to identify the source & spits out a text to the registered number. That sounds like it should work unless it's actually more complicated?
Is there an ethernet/WiFi option for panels of this age? If not, is there a more economical option than the Digi Air, or would it be better to bite the bullet & upgrade the panel?