BSOD

O

obmcfc

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was deleting few old bits and pieces from add/remove programs and not sure what I deleted by accident but all of a sudden had no sound

get BSOD when trying to download drivers for Realtek sound card


got a Dell running Win XP

cheers
 
details of PC are:

Dell Dimemsion 2400

XP Home Edition SP 3

Processor Supported: Intel 478-Pin processor, 400Mhz FSB
Chipset: Intel 845GV chipset
Videocard: Integrated Intel Extreme graphics
Sound: Integrated Soundmax Sound
Memory Supported: DDR memory (one module)

also think it has

xp PCI fast etherlink Bel card installed
 
At what point do you get the BSD (Downloading the driver or installing it)?

Where are you getting the driver from?

What is the service tag number of your PC?

Can you provide information of the BSD? Right click on My Computer and select Properties, then select the Advanced tab and then then the Settings button under Startup and Recover. Untick the Automatically Restart box and get it to bluescreen again. Post the details.
 
Get BSOD when installing drivers - tried driver from Dell website and Reltek website

will get details such as service tag etc

Thanks for your reply
 
Hi obmcfc,

Did you resolve this issue?

If not, it would probably be easier just to restore your computer back to when you started uninstalling software. Unless it has been disabled windows sets a restore point every time you install/uninstall software or updates
 
Maraku said:
Hi obmcfc,

Did you resolve this issue?

If not, it would probably be easier just to restore your computer back to when you started uninstalling software. Unless it has been disabled windows sets a restore point every time you install/uninstall software or updates
Click to expand...

Not resolved yet mate, tried that but last 2 restore pints are me installing new drivers and then deleting again

Tried another forum and bloke gave me a link to file on rapidshare and had to extract that to get a key

done all that and got a virus which meant had to run virus scan

so not resolved yet
 
This is sequence of events - service tag DJ5891J

download driver realtek ac97 from cnet

run exe

box says audio a4.06 configuring new software installation

beginning to install/update

not passed windows logo testing continue/stop

I press continue and get BSOD which says

stop 0x0000007E
(0xc0000005, oXED24046D 0XF8B07A74 0XF8B07770

portcls.sys - address ed24046D base at ed240000 datestamp 48025ccc



---------------------------------------------------------

just about to give up as been trying to sort this for weeks

-----------------------------------------------------------

also tried to run soundmax exe and says installation failed audio driver diles do not support your hardware
 
Its called BSOD for a reason, D = DEATH!!!

Best use of your time would be to source a WINDOWS install disk and do a fresh install

If you have files on the PC remove the HDD piggy back into another PC and copy over

BSOD are rarely fixed, not saying there unfix-able just quicker and more efficient to re-install!!

Hope that helps
 
thanks mate, guy from work bringing me in sound card this week will give your link a try first then his card if that doesn't work
 
Thanks for all your help guys ended up buying USB sound card for tenner all good now
 
Might be a bit late but if you'd gone into the Device Manager and uninstalled the driver from there XP should have picked it up the next time you rebooted and installed the relavent drivers for you.
 
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