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- 2 Nov 2023
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Good morning,
we have had fitters in, couple of days ago.
The double sealed door opens and closes differently than the one we had before.
We were told that while unlocking the door or opening it from the outside, we need to pull the door towards us and only then to turn the key to open the doors.
There is no handle, we had a square handle bar installed with escutcheon.
We were told to use both hands to open the door, one hand pulls the handle bar towards us and second hand turns the key.
May I ask whether this is normal with these double rebated 70 mm thick doors or are qe being taken for a ride?
We do find it bit odd to be quite frank.
Thanks
Theo
we have had fitters in, couple of days ago.
The double sealed door opens and closes differently than the one we had before.
We were told that while unlocking the door or opening it from the outside, we need to pull the door towards us and only then to turn the key to open the doors.
There is no handle, we had a square handle bar installed with escutcheon.
We were told to use both hands to open the door, one hand pulls the handle bar towards us and second hand turns the key.
May I ask whether this is normal with these double rebated 70 mm thick doors or are qe being taken for a ride?
We do find it bit odd to be quite frank.
Thanks
Theo