Grout in new bathroom cracking & wall behind hollow

[tilesandleaves]

Hello diy experts,

I had a new bathroom done a year ago, with a bathtub/shower close to the window and tiles all around the window. Since the beginning the grout in the edge on the window keeps cracking. The plumber came back several times and filled the grout but it keeps cracking again after a few weeks.
Now the crack is really big and I noticed that behind the tiles in the area next and under the crack it sounds hollow. So I am assuming the tiles have come off the wall. And my guess is this would need redoing in that area.

What is your view and advice how to handle this please? Can I ask the plumber to redo it?

Thank you for any thoughts.

N

 

[freddiemercurystwin]

What's under the tiles? You can absolutely ask the contractor to redo/investigate why it's cracking.

 

[foxhole]

Plumber did the tiling?

 

[tilesandleaves]

What's under the tiles? You can absolutely ask the contractor to redo/investigate why it's cracking.

Thank you! Under the tiles is just the normal plaster, bathroom got properly replastered before tiling.

 

[tilesandleaves]

Plumber did the tiling?

Thanks, sorry, no the tiler did the original tiling but his boss who lead the overall bathroom installation came back to fix it several times.

 

[foxhole]

Thanks, sorry, no the tiler did the original tiling but his boss who lead the overall bathroom installation came back to fix it several times.

The tiling look diy from the photo evidence .

 

[tilesandleaves]

The tiling look diy from the photo evidence .

thanks. Interesting point..

 

[foxhole]

You could hide damage and tidy reveal with 15mm angle (aluminium ) and spray to match tile colour .

 

[aveatry]

Got to say from the pictures that is shocking work.

 

[tilesandleaves]

Got to say from the pictures that is shocking work.

thanks for your assessment. the question is whether I have a right that he redoes the obviously faulty bits...

 

[johnny2007]

Bodger alert!!!