After completing cabinet install i've had decent aftersales with Better Kitchens (so far).
Although negatives;
1. Self assembled oven housing was 5 mm out on a draw underneath the oven slot, when opening to remove it appeared to had been drilled a few times to get right (apprentice work?)
2. Not really fault of supplier, however the haleafe pull out bin doesn't allow me to get the bins out unless i pull the draws out.
3. Smart tool they use to fit up plinths/pelmets has given me only 75% of the pelmet, however they do state on the website if its out "its foC on them to send more"....funnily they'd sent too much plinth.q
Positives
1. I ordered the wrong sized tall units (went with 2150 and needed 1970), they were absolutely excellent at helping out here, I was in an absolute tiswas as I had a 300MM Larder unit and FF integrated thinking I would have to reorder new ones....however they gave me the solution, cut down and they'd send a replacement door for free!
2. I'd forgotten an end panel for the tall unit, so they offered to send this FoC too along with the door