HELP, carpet fitter damage?

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Muj

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Hi guys,

I need some advice ASAP. I’m having 6 rooms in my house carpeted after a house renovation. The fitters are fitting the carpet and now there’s marks absolutely everywhere on the skirting.

the skirting has satin wood paint on it, the carpet fitters are saying the paint is very thing and coming off easily. I’m really confused how this has caused the damage, it’s apparently in every room on the skirting.

Small touch ups I understand but this would require me to paint all the skirting in every room that was carpeted. The images attached is only of a small section but this is the same on every inch of skirting

can someone please tell me if this damage has been caused by the fitters and not poor paint finish?

F76E33F5-84D4-43F8-8876-CC645248D198.jpeg
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How long ago was it painted? I was advised by the carpet shop to give at least 14 days after painting before fitting carpet. Looks as if the carpet has been laying against the skirting as part of the fitting process. Having said that I do think satin is not as tough as gloss when standing up to knocks.
 
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It’s been painted about 3 months ago lol

yes looks like the carpet has brushed down it. Is this something I can blame the carpet fitter on or is it expected?
 
Also, the big bolster that they use to push the carpet behind the gripper scraping up and down the skirting doesn't help.
 
Yeah it happens with all fitters, there a pain in the bum, they could not mark it with a bit of care and slow the pace down a bit, but they don't because it's not there house.

Some carpet shops advise painting after the carpets been fitted for this very reason, are they on fecking crack, how many people are really going to want to paint after a carpet that's likely cost a couple of grand (living room example).... Blood boils...

They can say they can't help it as much as they like, but when I fit my own carpets I never mange to damage the paint work..

Anyway before I start ranting and raving, try white spirit and a cloth see how much comes off, most of it should, you might be able to get enough of it away where you only need to touch up small areas. That's what I done when mine was fitted.
 
I had a whole house fitted recently - all brand new grips, underlay etc., including some complex winding stairs. The fitter apologised because he had marked the fairly new painted skirting - a single scuff about half the size of a little fingernail. The rest untouched. Old school, small local carpet shop.

Seriously, claim off the fitters to have it all recaulked and painted. There is no excuse.
 
I'd guess it was "free fitting"

Carpets are one of those horrible sales driven industries....I mean when has carpet right not been having a sale?
 
Notch7 said:
I'd guess it was "free fitting"

Carpets are one of those horrible sales driven industries....I mean when has carpet right not been having a sale?
Click to expand...

I worked there many years ago, the cost of what they actually pay for the carpet and what they sell it at is rediculous.

Every month they would have a new sale on, you would get new signs with slightly different colouring to put outside and Hang on the ceiling, then just move the existing 50% of signs on the carpets to different ones

When I was there 20years ago now, they were paying £1.50 per meter for carpet and selling it for £10 per meter. That's why they've always got a sale on, it's never really truly a sale.

Having worked there I have ever since refused to purchase carpets from them.

From now on I try and stick to independent guys. (Though the last lot I bought from screwed it up)
 
We've recently had some carpet supplied and fitted by Carpetright. Living room, hallway and stairs/landing. Not made a bad job of it if I'm honest. Recently looked to get our bedroom done, and was put off by Carpetrights pricing structure. Despite their new advertising telling us that the savings were even greater, when we looked again at the carpet we had fitted in the living room, it worked out even more expensive with their improved offers than what we originally paid!!
We had got chatting to one of the fitters when he came, and he offered his fitting services if we got the carpet elsewhere, which we did. Turned out much cheaper in the end, almost a 1/3rd cheaper in fact. Well chuffed.
 
I went to Carpetright years ago and asked for a price. We greed on a price and I paid a deposit. They then send someone to check my measurements and he tried to increase the price as I got it all wrong. I got my deposit back and a small local company supplied and laid the carpet. Surprisingly their measurement matched mine.
 
@sxturbo I can believe about the price structuring. Many years ago when I had been married for about 4-5 years we went for a new carpet.
On the trading estate we had Carpetright and Carpet World. Both had the same carpet but one was cheaper than the other by £1 The original cost was £23.99 per metre. A huge amount in those days but it was a good quality and we would not need to replace for many years. I went to the dearer priced one and told them if they beat the others price I would buy off them. They dropped their price to a pound cheaper so I then went across to the other and said the same.
The eventual 'winner' was Carpet World who also threw in free underlay & fitting at a cost of £13.99 per metre.
 
Always been surprised that you don't seem to be able purchase a hard rubber bolster. Surely that would be man enough to locate the carpet under the gripper and wouldn't mark the skirts.
 
I tend to wrap a few layers of gaffer tape around the edge of the bolster when do this. Helps to stop cutting through the carpet if it's a bit sharpish as well.
 
EddieM said:
Always been surprised that you don't seem to be able purchase a hard rubber bolster. Surely that would be man enough to locate the carpet under the gripper and wouldn't mark the skirts.
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Would have to be a white rubber bolster.
 
It also looks like they bashed so hard that they cracked the join between skirting boards and wall! as well as opening up the skirting boards where they initially laid against each other. Were the skirting boards fitted with glue? possibly silicone, as that is more flexible.

It might come off with t-cut, but that would also make the finish a bit shinier.
 
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