Hot water Failure

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30 Apr 2022
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United Kingdom
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Hi, My hot water isnt working, and the issue appears to be electrical as the display for my programmer says it is not recieving power. I have replaced the fused spurs and that has not resolved the issue. I took the face plate off of the switch and noticed this black cable is not connected. Is this my issue? And if so how do i fix this? Thanks for the help.
 
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