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- 27 Feb 2017
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Hi everyone.
We have an Ideal C28 mini combi in our house, but it's not been right since we moved in.
Using DHW alone, it has been tripping/locking itself out, and the tap water was never really hot. During winter though, we've got by quite well as we found if the heating was on high, the water from the taps was much hotter and cut out much less frequently.
The CH also occasionally trips when there isn't DHW demand (nights).
When these faults were happening, the boiler still sounded normal, it just needed the demand cut to reset the flashing green light, after which it would work again. More recently though, there has been a buzzing sound from the boiler and it is having trouble igniting. To me it sounds similar to a PC fan hitting its case.
Unfortunately cutting demand does not reset this new problem.
When it does ignite, it can go for a few seconds or a few hrs at a time.
I have uploaded a video of it in action (CH was on demand only) here: youtu.be/7eehFjQYL0w
We had a guy over before winter to look at it, and he suggested it was a blocked secondary heat exchanger, so we agreed to have it replaced, but for some reason he went silent and didn't get back to us, so it never was changed. I didn't have much faith in his 2 minute hands-off diagnostic anyway.
If the secondary heat exchanger is blocked, I'm thinking there must be other faults also.
Can anyone here advise what is likely to need fixing with this boiler, and whether it's actually worth tackling, or better to just get a new one as it's 13yrs old now.
The serial no. is N023270304.
Thank you!
We have an Ideal C28 mini combi in our house, but it's not been right since we moved in.
Using DHW alone, it has been tripping/locking itself out, and the tap water was never really hot. During winter though, we've got by quite well as we found if the heating was on high, the water from the taps was much hotter and cut out much less frequently.
The CH also occasionally trips when there isn't DHW demand (nights).
When these faults were happening, the boiler still sounded normal, it just needed the demand cut to reset the flashing green light, after which it would work again. More recently though, there has been a buzzing sound from the boiler and it is having trouble igniting. To me it sounds similar to a PC fan hitting its case.
Unfortunately cutting demand does not reset this new problem.
When it does ignite, it can go for a few seconds or a few hrs at a time.
I have uploaded a video of it in action (CH was on demand only) here: youtu.be/7eehFjQYL0w
We had a guy over before winter to look at it, and he suggested it was a blocked secondary heat exchanger, so we agreed to have it replaced, but for some reason he went silent and didn't get back to us, so it never was changed. I didn't have much faith in his 2 minute hands-off diagnostic anyway.
If the secondary heat exchanger is blocked, I'm thinking there must be other faults also.
Can anyone here advise what is likely to need fixing with this boiler, and whether it's actually worth tackling, or better to just get a new one as it's 13yrs old now.
The serial no. is N023270304.
Thank you!