Hi all
I have been asked to look at my Mother in Laws PC. She was given it by a friend and has only just started to use it on the internet. After she installed the Internet Security Package from Virgin Media - her ISP it ground to a halt. It had nothing on it except for the pre installed stuff, Windows XP, and a few photos.
I have taken the photos off and done a Destructive Reset via the PC Angel software which is installed on it. It works ok until you try to put some antivirus software on it. So far I have tried AVG, Avast and the Virgin Media one - all of which are free as she doesn't want to pay out. Each time it slows it to a crawl - totally unusable.
I have tried just about everything I can think of - resets, CCleaner, Spybot etc. I have taken off all of the software that I can see that she doesn't need - ie ITunes etc but now I am at a brick wall. Any suggestions on what the problem could be? The label states it is a TECS03 Serial Number 165246062 if that helps.
I have been asked to look at my Mother in Laws PC. She was given it by a friend and has only just started to use it on the internet. After she installed the Internet Security Package from Virgin Media - her ISP it ground to a halt. It had nothing on it except for the pre installed stuff, Windows XP, and a few photos.
I have taken the photos off and done a Destructive Reset via the PC Angel software which is installed on it. It works ok until you try to put some antivirus software on it. So far I have tried AVG, Avast and the Virgin Media one - all of which are free as she doesn't want to pay out. Each time it slows it to a crawl - totally unusable.
I have tried just about everything I can think of - resets, CCleaner, Spybot etc. I have taken off all of the software that I can see that she doesn't need - ie ITunes etc but now I am at a brick wall. Any suggestions on what the problem could be? The label states it is a TECS03 Serial Number 165246062 if that helps.