Miele W828 off centre drum

[Joao]

Hi, I’m new to this forum, maybe I can get some advice from the experts on this. I have a Miele W828 washing machine that works fine except for a loud noise while spinning. The drum bumps on the glass at two opposite sides. First I replaced the dampers that had no oil in them but the problem persisted, although a little better. When I took the drum out I noticed that the inner drum rotates a bit off centre. So I extracted the inner drum I saw that the axle looks fine as well as the bearings, there is no slack. However, the inner star-like structure that holds the axle has some important corrosion. Do you think it is worth the money and the trouble to try to save this machine?

 

[Diver Fred]

Our machine did the same thing after 9 years 10 months. Just in the guarantee period!
machine had done a little over 2000 washes.
Miele did the change and the machine has continued working for another 10 years with no sign of breaking again.

if you can get a new drum then yes, it's worthwhile.