Missing Humax freesat channels?.

[Sherco290]

We haven't had a TV for years . Today our elderly neighbour called across the fence to complain she was missing channels 306 to 600 on her Humax box. I don't know if they were ever there in the first place but if they are missing , I wonder if her dish could have moved in the gales we had recently??.

 

[ktuludays]

From here how can we tell? Go and look at her dish to see if it's moved. You'll see newly exposed metalwork on the mounting bracket if it has

 

[Sherco290]

ktuludays Thanks for that, I suppose I should have said - as a first step, before getting up on a second storey roof, please can anyone tell me if these channels should normally be available in Scotland.

 

[Diver Fred]

Actually sounds about right. Can't check my box at the mo, not with the TV.
Freesat channels do seem to be in constant flux.
Does the 'old dear' switch her 'box' off over night?
Has she lost channels she watches/listens too?

 

[Diver Fred]

There is a nightly 'update' of channel info - takes place about 03:00 GMT so if the box is disconnected from the mains it won't receive the update when channels are changed around.

Channel listing https://www.freesat.co.uk/tv-guide

 

[ETAF]

have a look at the guide here
you can enter postcode to get the channels
https://www.freesat.co.uk/tv-guide

300-600 , are only a few channels

missing channels
https://www.freesat.co.uk/help/im-missing-channels-my-humaxmanhattan-box

 

[Sherco290]

wgt52, eta
Thanks guys, that's great info. I'm 75 but just because I gutted and renovated my house myself and have a shed full of classic motorbikes, these old folk think I'm a wizard!!. Thanks again.

 

[Diver Fred]

If she is missing channels (programmes) it is very possible if the box is switched off overnight the automatic update will be lost and so selecting a new programme from the program menu will not select the chosen program or a different program.
it is possible to do a manual retune at at anytime - has a look in the 'menu'.