The door bangs when I try to close it. It will close if I push/pull it really hard - I mean really hard. And the whole house seems to shudder.
How do I correctly describe what is wrong here? I feel as if "it doesn't shut properly" is a bit vague.
https://imgur.com/a/R6F0fAL
The door was installed 6 months ago. Installer says he never seen this happened before. Says the locking system (the long metal bit on the door) is faulty. Was meant to replace it this week (6+ weeks after problem shown to him), but didn't turn up and instead said supplier sent him the wrong part.
How do I correctly describe what is wrong here? I feel as if "it doesn't shut properly" is a bit vague.
https://imgur.com/a/R6F0fAL
The door was installed 6 months ago. Installer says he never seen this happened before. Says the locking system (the long metal bit on the door) is faulty. Was meant to replace it this week (6+ weeks after problem shown to him), but didn't turn up and instead said supplier sent him the wrong part.