norton wont open??

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gemshan1

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Someone help please, every time i click on norton icon it wont open then a window pops up reading, sciter default loader cannot fi... /std_framless_UI

This started today and the pc has got very slow and confused?? do i have a virus if so how can i get hold of norton to sort it?.
 
Norton AV was always very difficult to remove. It always seemed to leave some entries in the registry to prevent other AV's being loaded.
 
Yeah thanks all, not sure its norton that causing this though?? as the problem was that norton wouldn't open, I have since removed norton and reinstalled it and it now opens ok just hope the popup dont come back, bit reluctant to bin norton at moment for a free bee as i paid good money for it but when it runs out i may think again,

Thanks
 
Whether you paid for it or not is irrelevant, did you run the malwarebytes scan?
 
gemshan1 said:
No I didn't as the problem went when I removed and reinstalled norton??
Click to expand...

But you don't know if you had a problem that's the point, if you have a nasty on your PC Norton may have missed it
 
So could i run the malwarbytes scan now norton is reinstalled, or do i have to remove norton again?
 
You can run it with Norton installed, it will not interfere, you just must not have two Anti Virus programmes installed and running at the same time
 
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