Ongoing problems after delay in water supply pipe repair

Joined
21 Jan 2024
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Hi everyone! I've been having lots of problems with plumbing, drainage and electrics since having my leaking water supply pipe replaced 2 years ago next month. I reported the leaking supply pipe to my insurance company in the March and the pipe continued to run under my property until August when the repair was finally completed. I took photos of the water under the foundation and was constantly emailing insurance and water board to tell them I was worried about my foundations and was told I should keep the water on and not to worry. I now have collapsed toilet drain, bathroom gully and kitchen drain also leaking plumbing pipes. I am thinking this is due to the foundation sinking. What do the knowledgeable people on here think? I was told by the water board there was "plenty of room under the house for the leaking water to escape to". Thanks in advance.
 
It sounds plausible that the water has caused the damage. Varying factors, such as hardness, pressure, and of course the duration of time it’s been leaking. I would have thought that you as the homeowner is responsible for that pipe and your insurance company should have done more in my opinion. Keep on at them.
 
Yes the insurance company replaced the pipe as it was my pipe but they took 5 months to do so and I now have collapsed plumbing, sunken paths and cracks in the internal plaster on the walls.
 
Yes, apologies, I was getting a bit mixed up with you mentioning the water board. Down to the insurance company then.
 
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