Polar T316 Ice Machine. Tray Fault?

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Hi guys just wanted to see if anyone is familiar with these machines or if they know if this fault can be fixed?

The fault light is displaying I've taken the top off and the ice box does not fully return to the horizontal position.. Any thoughts or is it scrap?

Many thanks.

Screen Shot 2021-02-08 at 18.33.48.png
 
hi, not sure if you got your machine sorted but ive been working on identical machine with same problem. tell me exactly what happens and i may be able to help as mine is now fixed
 
I have the same fault occuring on mine now and found this old thread....can anyone help with cause and possible fix? Thanks
 
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