H&J said:I uninstalled via remove pragams
usb
I do not know what you mean by what software is running, I loaded the software supplied with the printer, is that what you mean?
Sorry I can't be more specific, I really do know nothing about computors ( suppose that must be pretty obvious)
Thanks again
H&J said:Eddie, Thanks for your efforts to help me but we had better give this up as a bad job.
My knowledge of computers stops after I switch it on, I really can't make any sense out of any of it.
One of my daughters workmates has offered to come around and sort it out, she just happens to be a stunning blond of 23, so any tips on how I can muck something up that will take ages to put right, would be gratefully received.
Thanks for your time
J