Pyronix alarm - door sensor issue

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Hi, I have a wired Pyronix home alarm and hoping for some assistance please. Alarm randomly keeps going off about 4 times every house (even in the middle of the night).

Front Door tamper triggers therefore meaning there’s an issue with the door sensor. My Engineer is on holiday and isn’t picking the phone up.

Is there a way if I open the sensor, to manually bypass the wiring somehow so the alarm doesn’t keep on triggering. I’m essentially looking to disable the sensor.

Any help would be greatly appreciated
 

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Disconnect 1 of the wires then the tamper fault will remain so it wont keep going off until your engineer comes back
 
I’ve had this issue before and the previous engineer did something to the wiring to prevent the alarm from sounding
 
I’ve had this issue before and the previous engineer did something to the wiring to prevent the alarm from
 
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