Yes, but I did it, even at my advanced age. The chap who fitted my fibre line said that they are working flat out at the moment as broadband providers are offering good deals on folk (like me!) who do a bit of homework and then make them an offer if they renew for 24 months. It's 100% fibre installs of course and I've got 150Mbps as I type. The bloke at BT had to ask his manager if he could make a lower offer after I had said I was busy and had to go. I was out of contract so it might be harder to haggle if you're still in their hands, so to speak. My alarm installer connected me and I was happy, so my choice if I get a new router three weeks later. I would have had to pay him to come back to re-connect me (fair enough) if I hadn't 'faffed about' at the keypad. Thanks DIYSOS for your input though, as I've found it very helpful. My signal strength when I did connect was 13, so I wonder why WPS wouldn't connect me in the first place. I still don't really understand how you can connect by using another device; any idiot-proof explanation? Just interested really.