Pyronix zone setting query

[Vicario]

I have the V11. I can arm individual zones via the app but I can't if I use the keypad. So if I want to set the perimeter (zone C) I understand that after entering my code I should be given the option to choose which zone to arm. Mine just goes to 'arming full set'.

 

[Vicario]

Problem solved. My installer had set it up to arm individual zones with a combination of keys that avoids the master code.