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- 17 Feb 2020
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Hello,
I'm a newbie so hopefully posted in the correct place.
I bought a ring pro doorbell which I knew needed hard wiring. I thought it would be as easy to replace my old one with the new one. It isn't. As I've suggested I currently have a wired in doorbell, 8v transformer outside of my CU and a internal chime. All working.
As the install needed an electrician to go into the CU and I have no clue what I'm doing I consulted 2 electricians who charged me for their time but unfortunately all they've done is isolated my old doorbell.. Me £100 down. I'm beginning to think this doorbell is just a money pit and I'm soon going to give up with it so I'm hoping someone here can help.
In short, I need the transformer swapped for a 24v one which is supplied and a pro power kit installed into my internal chime. Then the new doorbell fitted where the old one was. Stupid of me to assume it would be that easy.
The first electrician came to do the job and said he was unwilling to sign it off due to the old transformer being outside the consumer unit and to connect it, telephone wire was used? He explained this does not meet regulations and although he could do it, it could be dangerous so he will not sign it off. I've looked online and it seems that telephone line is perfectly fine to use? And its working with the old doorbell, does it make a difference tho when the voltage of the transformer has changed? He said my only option is to completely rewire the doorbell which would mean wires on show to the front door which I don't really want.
The next day the electrical manager for my landlord came to have a look and said it does meet the regulations as it is at the moment, if he was wanted to move the new transformer inside the CU he would need to rewire as the current wires to the transformer are not the same sized insulated as the ones that's already in there, so would not meet regulations. But said that if he was to put the 24v transformer where the old one was (outside the CU) in a housing, the wires used before would be perfectly fine.
The electrician said he's unwilling to do this.
What are my options? Should telephone wire be being used? Should I fit the transformer outside or have a rewire? At the moment I'm on for selling the doorbell and just giving up completely. Any help anyone could be would be great as I'm spending so much money and getting different answers from everyone as to what is and isn't legal/correct.
Many thanks for reading.
Stephanie
I'm a newbie so hopefully posted in the correct place.
I bought a ring pro doorbell which I knew needed hard wiring. I thought it would be as easy to replace my old one with the new one. It isn't. As I've suggested I currently have a wired in doorbell, 8v transformer outside of my CU and a internal chime. All working.
As the install needed an electrician to go into the CU and I have no clue what I'm doing I consulted 2 electricians who charged me for their time but unfortunately all they've done is isolated my old doorbell.. Me £100 down. I'm beginning to think this doorbell is just a money pit and I'm soon going to give up with it so I'm hoping someone here can help.
In short, I need the transformer swapped for a 24v one which is supplied and a pro power kit installed into my internal chime. Then the new doorbell fitted where the old one was. Stupid of me to assume it would be that easy.
The first electrician came to do the job and said he was unwilling to sign it off due to the old transformer being outside the consumer unit and to connect it, telephone wire was used? He explained this does not meet regulations and although he could do it, it could be dangerous so he will not sign it off. I've looked online and it seems that telephone line is perfectly fine to use? And its working with the old doorbell, does it make a difference tho when the voltage of the transformer has changed? He said my only option is to completely rewire the doorbell which would mean wires on show to the front door which I don't really want.
The next day the electrical manager for my landlord came to have a look and said it does meet the regulations as it is at the moment, if he was wanted to move the new transformer inside the CU he would need to rewire as the current wires to the transformer are not the same sized insulated as the ones that's already in there, so would not meet regulations. But said that if he was to put the 24v transformer where the old one was (outside the CU) in a housing, the wires used before would be perfectly fine.
The electrician said he's unwilling to do this.
What are my options? Should telephone wire be being used? Should I fit the transformer outside or have a rewire? At the moment I'm on for selling the doorbell and just giving up completely. Any help anyone could be would be great as I'm spending so much money and getting different answers from everyone as to what is and isn't legal/correct.
Many thanks for reading.
Stephanie