This is a bit of a weird one:
We have a 1000 x 1500 Sunsquare Skyview (both glazed unit and accompanying Skyview insulated upstand) installed in 2013.
The glazed unit has blown such that:
a) It seems to have lost it's thermal integrity and streams with condensation in the winter (didn't before it blew).
b) The soft coat Low E has kind of misted and clumped - such that looking up through it from the house, all we see is clouds, whether it is a bright sunny day or not.
Sunsquare warranty their glazed units for 25 years - which would be fine, if Sunsquare hadn't gone into administration in March 2023.. [The Administrator says that if I replace the unit myself, I can make a claim as a Creditor but, what could possibly go wrong with that?]
Sunsquare have now been purchased out of administration by https://surespancovers.com/ who won't honour the warranty (obvs) and have quoted £2,412 to come along with a replacement glazed unit and install. So, sharp intake of breath, and a few moments spent considering my options..
I know (from the old Sunsquare web site) that the glazed unit is:
6mm toughened soft coat low E outer pane.
14mm Argon filled silicone sealed cavity with a
black warm edge spacer bar.
8.8mm laminated safety inner pane.
So, a couple of questions to the experts here, if I may:
1. Do you know of anyone who would manufacture a replacement glazed unit to the above spec? Bearing in mind, that all dimensions need to be the same as the original, otherwise it won't fit in the upstand and/or maintain the same thermal integrity.
2. I am not a double glazed unit expert, but I am bemused, that although this is a 1000 x 1500 Skyview, the outer glass in the glazing unit is actually 1005 x 1505 - i.e. 5mm wider than the nominal advertised measurements. Is this normal? i.e. if I order a replacement glazed unit, should I order 1000 x 1500 or 1005 x 1505?
3. The glazed unit sits in what appears to be a dense rubber/neoprene type of 2cm wide "frame" (see photo). I guess, that when ordering the unit, this doesn't come with it, so does anyone know what this edging is called? (for requesting at the time of manufacture or adding once manufactured).
All suggestions gratefully received - thanks!
We have a 1000 x 1500 Sunsquare Skyview (both glazed unit and accompanying Skyview insulated upstand) installed in 2013.
The glazed unit has blown such that:
a) It seems to have lost it's thermal integrity and streams with condensation in the winter (didn't before it blew).
b) The soft coat Low E has kind of misted and clumped - such that looking up through it from the house, all we see is clouds, whether it is a bright sunny day or not.
Sunsquare warranty their glazed units for 25 years - which would be fine, if Sunsquare hadn't gone into administration in March 2023.. [The Administrator says that if I replace the unit myself, I can make a claim as a Creditor but, what could possibly go wrong with that?]
Sunsquare have now been purchased out of administration by https://surespancovers.com/ who won't honour the warranty (obvs) and have quoted £2,412 to come along with a replacement glazed unit and install. So, sharp intake of breath, and a few moments spent considering my options..
I know (from the old Sunsquare web site) that the glazed unit is:
6mm toughened soft coat low E outer pane.
14mm Argon filled silicone sealed cavity with a
black warm edge spacer bar.
8.8mm laminated safety inner pane.
So, a couple of questions to the experts here, if I may:
1. Do you know of anyone who would manufacture a replacement glazed unit to the above spec? Bearing in mind, that all dimensions need to be the same as the original, otherwise it won't fit in the upstand and/or maintain the same thermal integrity.
2. I am not a double glazed unit expert, but I am bemused, that although this is a 1000 x 1500 Skyview, the outer glass in the glazing unit is actually 1005 x 1505 - i.e. 5mm wider than the nominal advertised measurements. Is this normal? i.e. if I order a replacement glazed unit, should I order 1000 x 1500 or 1005 x 1505?
3. The glazed unit sits in what appears to be a dense rubber/neoprene type of 2cm wide "frame" (see photo). I guess, that when ordering the unit, this doesn't come with it, so does anyone know what this edging is called? (for requesting at the time of manufacture or adding once manufactured).
All suggestions gratefully received - thanks!
.