system file corrupt

[tockworth]

My son has a think pad which runs windows 7 . It has crashed with the info displayed windows\system32\config corrupted it does not even start to boot when this appears. Am I correct in thinking that because he did not make a back up repair disc when he bought it mainly because it does not have a cd/dvd drive fitted and because a windows 7 back up repair disc is unique to the computer that writes it is the solution now only to have windows7 re-installed

 

[AlanE]

Not aware windows repair disc was unique to computer. Use another win7 machine to make a restore disc/usb pen.

 

[tockworth]

Thats what I thought initially and made a repair back up disc from my pc which runs windows 7 I then transfered it to a flash drive and set his laptop to boot from usb there was signs of the flash drive being addressed but then nothing. However his laptop is 32bit and my pc is 64 bit would this be reason it did not work

 

[AlanE]

Yes!

 

[Rabmac1]

You can download from Microsoft but need to know product key: https://www.microsoft.com/en-gb/software-download/windows7

If you manage to boot with installation disk follow these I instructions to get command prompt:
http://www.sevenforums.com/tutorials/682-command-prompt-startup.html

Once you open command prompt type "sfc /scannow" (don't type "") and this should repair the system files.