Tap indice won't come off

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5 Jan 2022
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Hi guys,

I am having trouble with a tap that runs even when stopped. I know it is the cold side by using the isolator valves. I have removed the lever from the tap handle, and then unscrewed the shroud which then allowed me to access the cartridge which I unscrewed from the tap. However, I cannot separate the cartridge from the tap handle. The indice seems to be flush with the tap handle. I am not sure if it is supposed to come off to access a screw underneath and if it does by screwing off or pulling apart. I have tried using a knife and screwdriver but cannot get it to move and also cannot see any other way to separate the handle from the cartridge.

The blue gasket could do with a replacement but I have been told that I may need to replace the whole cartridge hence needing to remove it.

Has anybody encountered a tap like this?

20220103_052953.jpg 20220103_053023.jpg 20220104_152039.jpg 20220104_153407.jpg 20220104_153452.jpg
 
Does it unscrew? (might need to wear rubber glove and push down to get it moving).
 
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