Texecom connect app

[MELenium]

Hi I have noticed that on my connect app v2 on the home page that none of my events are showing on the timeline, they were when I first installed the app, does anyone know how to correct this problem.
Thanks
MELenium

 

[secureiam]

If it’s not showing and you have changed nothing then you will will need to check with Texecom.

they were migrating servers so could be related but can’t be certain as I don’t know if your affected.

Other than that does everything else work with the app and your smart device not had an update?

 

[MELenium]

Hi
Everything else is working, I am still on v4 on my alarm.

 

[secureiam]

You need to speak with Texecom if nothing has changed your end.

They can test if necessary, I can’t see anything wrong currently with any of my customers.

 

[MELenium]

Thanks, I will give them a try