Texecom Premier Elite

[Steven Hamilton]

Hi all,

Help with a small issue please alarm working all fine since install, today I tried to arm it from the app on my phone & it shows the following message, " Alarm state cannot be changed please check at the panel " ? I'm lost...??

 

[secureiam]

Are you in or out of the house when trying to set?

 

[secureiam]

If you look at the devices what state does it say they are in?

 

[secureiam]

Which arming mode did you try?

 

[Steven Hamilton]

Great thanks

 

[secureiam]

If you don’t know me by now you will never ever know me …..

What is missing from this thread is the user data was messed up and it’s been resolved now.

 

[Steven Hamilton]

I do indeed a gent