The continuing saga of fitting Trendi Sockets - this time phone ones

cliff_47

cliff_47

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I wish we had never bought these, they are absolutely terrible.

I've uploaded a few photos to show you the fittings, but even they differ depending on whether you are fitting a solo phone socket or combined aerial & phone socket (and yes, the aerial fitting on the combined one was also different to the solo version!).

Having looked at the instructions and yup, the same as the ones for plug & light sockets so no help there....

I tried to fit the solo phone socket and as the photo shows, it has a sticker with CAT3 written on it and the numbers 1 3 2 4 in green & blue. I naturally thought (as i only have orange & blue phone wires) i put the orange where it says green but no.

So looked at the fittings for the combined aerial & phone and that has a different set up with a sticker that at least made sense; orange & blue with the white/orange & white/blue connections marked out.

No luck with this either. reconnected both phone lines using the old ones and everything works, but now have 2 useless so-called replacements.

I've tried so many configurations over the last FOUR HOURS and still nothing. The Trendi website is absolutely useless with the retailers website just showing a cut/paste of the Trendi website.

Is there any one out there who has fitted these? REALLY need some guidance!
[GALLERY=media, 107716]Trendi Phone Socket by cliff_47 posted 26 Feb 2022 at 2:28 PM[/GALLERY]
[GALLERY=media, 107715]Trendi Phone Aerial Socket_2 by cliff_47 posted 26 Feb 2022 at 2:28 PM[/GALLERY]
[GALLERY=media, 107714]Trendi Phone Aerial Socket_1 by cliff_47 posted 26 Feb 2022 at 2:28 PM[/GALLERY]
 
here's images of the 2 front outlets and faceplates:
[GALLERY=media, 107718]Aerial Faceplate_ by cliff_47 posted 26 Feb 2022 at 5:10 PM[/GALLERY]
[GALLERY=media, 107719]Aerial_front by cliff_47 posted 26 Feb 2022 at 5:10 PM[/GALLERY]
[GALLERY=media, 107720]Aerial Phone Combi_faceplate by cliff_47 posted 26 Feb 2022 at 5:10 PM[/GALLERY]
[GALLERY=media, 107721]Aerial Phone Combi_front by cliff_47 posted 26 Feb 2022 at 5:10 PM[/GALLERY]
 
Combined socket easy - cable Blue into solid blue, cable Orange into blue/white.

Single socket - cable blue into socket blue (4?), Cable orange into Socket #1
 
thanks, but what about the white & orange and white & blue? are they not connected?
 
i tried following your suggestions but didn't work (tried without and with the white & orange and white & blue using a few permutations but still didn't work)

wgt52 said:
Combined socket easy - cable Blue into solid blue, cable Orange into blue/white.

Single socket - cable blue into socket blue (4?), Cable orange into Socket #1
Click to expand...
 
Sorry if I've misled you, shall we start again.

Is your existing cabling 2, 3, 4, 6 or 8 wire?

If the wires are Blue/Orange/Green/Brown that is the old colour scheme and the working telephone pair is (should be) Blue & Orange.
An 'odd' internal colour combination is Blue/White, Orange/White et al; In that case the Blue/White pair is the telephone pair.
If the wires are Blue-White/White-Blue, Orange-White/White-Orange, Green-White/White-Green, Brown-White/White-Brown that is the new colour scheme and the working 'phone pair should be Blue-White/White-Blue. 2nd phone line should be Or-W/W-Or.

Is the socket UK (BT) standard - takes a Flat plug with catch on side Or USA (data) standard - catch on opposite side to shiny connections.

Answers to the above should help us pointing you in the right direction. Agree the 'Trendi' website is not helpful (i.e. C**p)
 
Last edited:
Hi, thanks for replying.
Inside the wall socket in the front room there are 2 sets of Blue-White/White-Blue, Orange-White/White-Orange all going into a BT standard socket. The house was built about 12 years ago so would assume the wiring is newish! I suspect the reason why there's 2 lots of each is they appear to go up the wall, possible to the sockets upstairs as the other socket in the kitchen (which is at the front of the house) only has 1 set of each.

As the front plate of the Trendi socket is for the smaller RJ11 type plug i thought that might where the problem is, but surely they wouldn't sell them if they aren't compatible with the wiring. Just not sure now!
 
In the UK (BT) standard socket the Blue-White/White-Blue pair should be in connectors 2 & 5 - the working pair. The Orange-White/White Orange pair in connectors 3 & 4 - ring and earth pair but now infrequently if ever used.
UK phone wiring is Daisy chained so the Socket outlet with only one cable in is the master, the others are slave sockets.

Have a look at link. Confirm your existing UK sockets conform to that layout.

The RJ11 wiring is different and what is worse can vary; convention is that the telephone pair is in/on connectors 3 & 4. See Link.

And now you have to identify which Trendi wire connector aligns with which socket connector point.

In the single socket it could be Bl-Wh in 4 (coloured blue) and the Wh/Bl in 3; (if it's built 'straight' then it could be that the Bl-Wh is in 2 (coloured Green)).

In the combined socket it ought to be follow the colours... But it sounds as if it isn't so I'd next try Bl-Wh in the wiring point coloured Blue and the Wh-Blu in the wiring point coloured Or-Wh.

If that works please report back. I'm sure you'll be back if it doesn't!
 
hi, thanks for the info i will try it later, as today i've been sorting the plug sockets & switches. i will definitely let you know how i get on though
 
It worked!

You are a genius and i'm definitely in your debt, thank you so much.
 
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