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In September 2020, I moved into a new build property (built 2018). Shortly after moving in, I noticed that downstairs was considerably colder than upstairs and found very noticeable draughts coming from the front door that was letting in cold air from the bottom of the door and noise from the road outside. I'm sure this has increased heating bills massively too.
After further inspection, there's a gap of approx 15mm between the threshold and the base of the door (photo attached).
I'm not the original owner of the property and by the time I moved in the 2 year builders' warranty had expired and after contacting the house builder, Lovell, they were not willing to offer any support to resolve the issue as their warranty had expired. I also reached out to the door manufacturer, Permadoor, but they offered no help either. A third option was making a claim via NHBC but the NHBC warranty only covers structural damages after the initial 2 years and so it is highly unlikely the original developers will ever see to the issue.
In the meantime, I have added a draught excluder to the back of the front door but this seems totally wrong to me in a new build property that is a little over 2 and a half years old.
I also had a uPVC door repair specialist come by to visit but the best he could suggest was having a draught excluder sausage in addition to the draught excluder I have attached to the door, and adding draught excluders to the rest of the doors in my property.
Has anyone faced an issue like this before?
I feel like the only options I have are:
1) Raising the uPVC door threshold some how?
2) Attaching something to the uPVC door in order to extend it?
3) Replacing the door entirely with one which is actually fitted corrected
At this point I'm leaning towards option 3 and replacing the front door in September when the weather is considerably cooler as one of the main reasons I bought a new build was to reduce heating/energy bills.
I would be really grateful for any advice or tips on how to resolve this. Thank you!
After further inspection, there's a gap of approx 15mm between the threshold and the base of the door (photo attached).
I'm not the original owner of the property and by the time I moved in the 2 year builders' warranty had expired and after contacting the house builder, Lovell, they were not willing to offer any support to resolve the issue as their warranty had expired. I also reached out to the door manufacturer, Permadoor, but they offered no help either. A third option was making a claim via NHBC but the NHBC warranty only covers structural damages after the initial 2 years and so it is highly unlikely the original developers will ever see to the issue.
In the meantime, I have added a draught excluder to the back of the front door but this seems totally wrong to me in a new build property that is a little over 2 and a half years old.
I also had a uPVC door repair specialist come by to visit but the best he could suggest was having a draught excluder sausage in addition to the draught excluder I have attached to the door, and adding draught excluders to the rest of the doors in my property.
Has anyone faced an issue like this before?
I feel like the only options I have are:
1) Raising the uPVC door threshold some how?
2) Attaching something to the uPVC door in order to extend it?
3) Replacing the door entirely with one which is actually fitted corrected
At this point I'm leaning towards option 3 and replacing the front door in September when the weather is considerably cooler as one of the main reasons I bought a new build was to reduce heating/energy bills.
I would be really grateful for any advice or tips on how to resolve this. Thank you!
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