But you haven’t bought it so consumer rights won't apply to you! Are you proposing to buy it and then reject it? Look elsewhere for one with a heated screen if it’s a deal-breaker.I know but under consumer rights an item should be as described. If you bought it then found the issue you would be able to reject it because of that.
You could ask them to knock a few £££ off the price.Why none, surely it's a misrepresentation of the goods. Dont items have to be as they are described.