VIDEX INTERCOM BUZZER NOT WORKING

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Hi, any help would be appreciated. I live in a stair with 8 flats, with an intercom at the flat door to buzz in etc. As far as I know it's just my buzzer that doesn't work, I thought this May be due to the handset? Everything else works fine apart from the mic on the phone. I can hear them but they can't hear me. I have opened the handset and it looks all fine, nothing disconnected etc, any ideas?
 
Next steps are , multimeter across buzzer and get some one to hold in button outside , if around 13v ac , replace buzzer if no voltage it may be the button on panel !
 
the buzzer is the component at the bottom right (top right in the photo without rotation) near where the handset cord exits.
 
Hi, I've got a Videx intercom. It buzzers but the volume is so low. I couldn't spot what wiring I had done wrong. Is anyone able to help please?
 

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The speech volume works fine but the buzzer volume is very low. I have to be standing next to it even hear it buzz.
 
Are you sure there’s a buzzer in that phone …..doesn’t look like it from that photo ….there is a volume slider on the side ….high …medium…..low…
 
Ahhh that could be the reason why. Is it possible to add a buzzer to this circuit? Or better to buy a new intercom with a buzzer fitted?
 
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