Hello there
First time on here though i browse the forums a lot and there seems to be a lot of really helpful people on here so figured i would ask.
Our Idea Logic 35 combi had its last (5th) service in the summer just gone, all was well untill winter rolled around and we had to fire it up.
the last few Rads would not warm up no matter what i tried (Mother in laws house, just trying to be as helpful as i can, as you do )
Bled them all in order, balanced them carefully top to bottom, nada.
One got slightly warm, that was it.
After a lot of head scratching i gave up and asked a regular in the electrical wholesaler shop i worked in to have a look.
(Gas safe plumber/electrician)
He found that the CH return loop has been isolated just below the boiler (no idea if the chap who performed the service put this tap in the closed position or why, we just know it worked fine before the service)
All was well for a couple of days, all rads firing nicely, then the pressure began to drop....quickly and regularly, maybe 1-2 top ups every day required on the 1-1.5 Bar boiler (I also noted the filling loops to top up the pressure was left on from the service as well? isn't that against the regs?)
No leaks in the pipework upstairs as i figured with a pressure drop that quick, i should see some water soon, also worried to death about the stuff under concrete downstairs (poor lady just had the whole house refurbed...)
Cut to now and a couple of nights ago i topped off the pressure for her in the evening, switched off the boiler at the mains and closed the CH loop completely under the boiler.
The next day the pressure had still gone from 1.5 Bar down to under 0.5.
Apologies for the wall of text but the boiler is just out of warranty, and after checking the PRV outlet outside for leaks (nada) and condensation on the flue (again, nothing), i'm not prepared to do anything more given i'm not qualified to do so.
My questions would be:
Could the chap from Ideal that serviced it, damage any components by closing the CH return valve and leaving it closed, then the boiler running?
Should the filling loop "U" bend be removed when not in use?
Do we have a leg to stand on? (the 5th service report is not very thorough, while the previous 4 are)
Many thanks in advance, hopefully we can argue the toss with them, if its right to do so of course
First time on here though i browse the forums a lot and there seems to be a lot of really helpful people on here so figured i would ask.
Our Idea Logic 35 combi had its last (5th) service in the summer just gone, all was well untill winter rolled around and we had to fire it up.
the last few Rads would not warm up no matter what i tried (Mother in laws house, just trying to be as helpful as i can, as you do )
Bled them all in order, balanced them carefully top to bottom, nada.
One got slightly warm, that was it.
After a lot of head scratching i gave up and asked a regular in the electrical wholesaler shop i worked in to have a look.
(Gas safe plumber/electrician)
He found that the CH return loop has been isolated just below the boiler (no idea if the chap who performed the service put this tap in the closed position or why, we just know it worked fine before the service)
All was well for a couple of days, all rads firing nicely, then the pressure began to drop....quickly and regularly, maybe 1-2 top ups every day required on the 1-1.5 Bar boiler (I also noted the filling loops to top up the pressure was left on from the service as well? isn't that against the regs?)
No leaks in the pipework upstairs as i figured with a pressure drop that quick, i should see some water soon, also worried to death about the stuff under concrete downstairs (poor lady just had the whole house refurbed...)
Cut to now and a couple of nights ago i topped off the pressure for her in the evening, switched off the boiler at the mains and closed the CH loop completely under the boiler.
The next day the pressure had still gone from 1.5 Bar down to under 0.5.
Apologies for the wall of text but the boiler is just out of warranty, and after checking the PRV outlet outside for leaks (nada) and condensation on the flue (again, nothing), i'm not prepared to do anything more given i'm not qualified to do so.
My questions would be:
Could the chap from Ideal that serviced it, damage any components by closing the CH return valve and leaving it closed, then the boiler running?
Should the filling loop "U" bend be removed when not in use?
Do we have a leg to stand on? (the 5th service report is not very thorough, while the previous 4 are)
Many thanks in advance, hopefully we can argue the toss with them, if its right to do so of course