As a former tradesman myself, I know the importance of keeping the customer happy and keeping your reputation up. Lately I phoned up a fencer, who said he would get back to me and still waiting. Phoned up a electrician, who won’t answer his phone. The tiler was easier to contact and did turn up, but he spent more time smoking on the job, and on his phone, when I told him to crack on with the job, he got rather shirty. i know tradesmen are busy people, but it just seems like they want the money but don’t want to put the effort in. It doesn’t work like that