Win 7 system backup failure

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I have backed up my Win 7 OS & system files in the past but now, every time I try to run backup it fails & I get “backup failed because a file is in use by another program” (no other programs are running) & the error code 0x80070020. The only reference I can find to this is a shortened version 80070020, which seems be relate to a failure to download Win 7 updates. I don’t have a problem with updates & my system has all the latest installed so it doesn’t seem to be relevant.

I’ve tried backing up to an external drive & 2 other internal drives & always get the same result. Anyone point me in the right direction to solving this as it’s driving me nuts! :cry:
 
You could try disabling your antivirus software before starting the backup job.

It may be something running in the background under your user account, so you could also try starting the backup job and then logging off.
 
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