- Joined
- 23 Jul 2019
- Messages
- 3
- Reaction score
- 0
- Country
Hello there,
First time poster been driven to the site by a constant alarm notification going off in our home!
10 days ago now, my family were woken by a distant (but very noticeable) alarm noise. Not like a house alarm where decibels are high, more a constant repetition Pip Pip...Pip Pip Pip.
This occurs every 2/3 seconds. As you can imagine it's driven us to distraction.
We appear to have narrowed down the search to a spare room, however the noise appears to be between the walls or above the ceiling.
As a last resort I contacted Yale. I hadn't believed that it would be the home alarm as the Control Panel is downstairs, and no notifications appear on the panel. I've even switched the alarm off, and still the noise continues.
The helpful Yale representative took me through a few exploratory options, pressing 'Pr' and then the Tick. Upon doing so, AC Failure appeared on the control panel. She informed me that a signal failure had occurred between the Control Panel and a white box (!?) and that I would need to purchase a new adaptor, which I have duly done. Adaptor switched out but same Pip Pip...Pip Pip Pip.
I contacted Yale support again who asked me to look at the Pr system on the control board again, this time there was no AC notification so she rather unhelpfully told me the noise we are experiencing is not an alarm fault.
I'm at a loss here, short of ripping the plaster board from the walls, I don't know what else to do. I still believe it is the Yale alarm system, perhaps one of the sensors (no sign which one) but if it's not, what the bleep could it possibly be!!???
Any advice would be greatly appreciated.
Kevin
First time poster been driven to the site by a constant alarm notification going off in our home!
10 days ago now, my family were woken by a distant (but very noticeable) alarm noise. Not like a house alarm where decibels are high, more a constant repetition Pip Pip...Pip Pip Pip.
This occurs every 2/3 seconds. As you can imagine it's driven us to distraction.
We appear to have narrowed down the search to a spare room, however the noise appears to be between the walls or above the ceiling.
As a last resort I contacted Yale. I hadn't believed that it would be the home alarm as the Control Panel is downstairs, and no notifications appear on the panel. I've even switched the alarm off, and still the noise continues.
The helpful Yale representative took me through a few exploratory options, pressing 'Pr' and then the Tick. Upon doing so, AC Failure appeared on the control panel. She informed me that a signal failure had occurred between the Control Panel and a white box (!?) and that I would need to purchase a new adaptor, which I have duly done. Adaptor switched out but same Pip Pip...Pip Pip Pip.
I contacted Yale support again who asked me to look at the Pr system on the control board again, this time there was no AC notification so she rather unhelpfully told me the noise we are experiencing is not an alarm fault.
I'm at a loss here, short of ripping the plaster board from the walls, I don't know what else to do. I still believe it is the Yale alarm system, perhaps one of the sensors (no sign which one) but if it's not, what the bleep could it possibly be!!???
Any advice would be greatly appreciated.
Kevin
