I’ve just installed my new wireless Yale alarm. It’s the premium plus version. We used to have the easy fit version so the new door contacts are slightly different to what I’m used to and I can’t figure out this problem.
All door contacts are working well for setting off the alarm when the alarm is set. However, if I attempt to set the alarm with a window or door open, rather than alerting me to the open door or window and then having me override it to set the alarm or me realising and shutting the door or window, it’s just setting the alarm straight away with it open still.
Can anyone help with this problem? I have kids who like fresh air so it’s a very important feature to me. Thank you!
All door contacts are working well for setting off the alarm when the alarm is set. However, if I attempt to set the alarm with a window or door open, rather than alerting me to the open door or window and then having me override it to set the alarm or me realising and shutting the door or window, it’s just setting the alarm straight away with it open still.
Can anyone help with this problem? I have kids who like fresh air so it’s a very important feature to me. Thank you!