- Joined
- 20 Oct 2021
- Messages
- 31
- Reaction score
- 9
- Country
Hi...1st timer here.
I have a baxi bermuda fire. Got serviced last week. Condemned..too much spillage. Gas engineer had no idea what the 'smoke tube' was (young lad). Did 2 smoke tests holding match in front of radiants. He googled the fire to try and find info. Said chimney was blocked. He did nowt else. Didn't remove the fire so how does he know the chimney is blocked? He only had 2 smoke bombs with him anyway.
I searched for the pdf instructions. Found them. Sent them to eng. He came back. Tried again. Didn't understand the smoke tube way of testing and just held bombs in front of radiants. Smoke filled the room.
Now chimney is going to be swept. Another eng is going to remove the fire first but wasn't happy when I mentioned Baxi. No idea if there is a BBU but I think not. My fire is a Bermuda PW5. I have to wait three weeks for this new engineer to visit.
I have two CO detectors in room and they always showed zero%. I love my fire and use it every evening.
I'm not convinced it is the chimney. What if it is fine? I'm sad that the young eng didn't bother with the smoke tube test. Nobody to ask apart from Diynot.
Has anyone any suggestions if chimney is not blocked? Should I ask young eng for a refund? Anh comments welcome.
I have a baxi bermuda fire. Got serviced last week. Condemned..too much spillage. Gas engineer had no idea what the 'smoke tube' was (young lad). Did 2 smoke tests holding match in front of radiants. He googled the fire to try and find info. Said chimney was blocked. He did nowt else. Didn't remove the fire so how does he know the chimney is blocked? He only had 2 smoke bombs with him anyway.
I searched for the pdf instructions. Found them. Sent them to eng. He came back. Tried again. Didn't understand the smoke tube way of testing and just held bombs in front of radiants. Smoke filled the room.
Now chimney is going to be swept. Another eng is going to remove the fire first but wasn't happy when I mentioned Baxi. No idea if there is a BBU but I think not. My fire is a Bermuda PW5. I have to wait three weeks for this new engineer to visit.
I have two CO detectors in room and they always showed zero%. I love my fire and use it every evening.
I'm not convinced it is the chimney. What if it is fine? I'm sad that the young eng didn't bother with the smoke tube test. Nobody to ask apart from Diynot.
Has anyone any suggestions if chimney is not blocked? Should I ask young eng for a refund? Anh comments welcome.