Emma,
In our case we had been quoted for a traditional cavity tray installation but due to the way the wall is constructed it would have been sited above the ledge significantly above the window so I was sceptical if it would have worked and its a much bigger job to install. At least they were able to insert this type of tray much closer to the window opening in this case and below the ledge which seems to catch all the water.
They do provide a 10 year guarantee, with these intermittent issues it takes years to really know. Fingers crossed it was just something minor that happened after such exceptional rain (we had local flooding which Ive never seen before). Certainly the leaks have been bad in past years in similar weather, literally we have line of bowls on the window ledge for days on end. We have had nothing like that since the tray was fitted and there have been several periods of very bad weather.
Cheers
Andy
In our case we had been quoted for a traditional cavity tray installation but due to the way the wall is constructed it would have been sited above the ledge significantly above the window so I was sceptical if it would have worked and its a much bigger job to install. At least they were able to insert this type of tray much closer to the window opening in this case and below the ledge which seems to catch all the water.
They do provide a 10 year guarantee, with these intermittent issues it takes years to really know. Fingers crossed it was just something minor that happened after such exceptional rain (we had local flooding which Ive never seen before). Certainly the leaks have been bad in past years in similar weather, literally we have line of bowls on the window ledge for days on end. We have had nothing like that since the tray was fitted and there have been several periods of very bad weather.
Cheers
Andy