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WP didn't require you to provide an electrian on site to connect tails to isolator?
WP didn't require you to provide an electrian on site to connect tails to isolator?
WP are saying to me that..
"No homeowner's qualified electrician present on the day to connect tails to isolator = no WP meter relocation works undertaken...period"
It's too late to argue over what you have already agreed to and paid for.In the contract it says re the works that 'Customer to dig trench and reinstate afterwards. Customer to arrange electrician to connect tail to isolator'.
It's not that the brits do customer service badly, they don't do customer service at all.
Yes but this work is really beyond the remit of someone who is non qualified. Do you have the tools necessary to test once the supply is connected, earth loop impedance, polarity etc. It is more than a case of connecting three wires.
Doesn't sound unreasonable. There are plenty of time-wasters who cancel at the last minute making it impossible to fill a slot.£100 pre-job invoice (just a preliminary, to get the job booked in the diary). Call out including half an hr, plus an hr I think.
Doesn't sound unreasonable. There are plenty of time-wasters who cancel at the last minute making it impossible to fill a slot.
Are you referring to the three "wires" that are presently in use? The ones that don't need extending to reach the revised cab position? The ones that were signed off with rest of the house fairly recently? Those 3 wires?