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Plumber fraud - seeking help
I sent by email from my normal yahoo account. I didn’t try anymore about receipt
RatedPeople sent me this email :
We have taken a look at the account which we can see is not currently in use, we will contact the tradesperson about the issues you have had.
The details we hold for the tradesperson are as follows:
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Please let us know if you have any further questions at all.
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sorry but your own fault for using them, what did you expect them to do ?
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They shows tradesman is verified, checked. Won’t they take some responsibility when tradesman run with money without doing work?
Nope not a hope in Hell, they want the commission , they dont provide any kind of service, they are just sales people
Afraid not, they have very little interest in doing anything other than collecting money. They have at least been useful in confirming that the Lutterworth company is the correct one, however. Keep that email, you may need it later as proof
They just run a website, taking a cut for introducing traders to the gullible public. Any checks they carry out on the traders are at best cursory, feedback on these sort of sites is not to be relied upon - any problems with a trader and you are on your own, the website takes absolutely no responsibility when things go wrong. The best you can expect is that the trader gets struck off their website.
They dont carry out any checks, the trader has to pay them for leads, they get paid bye the punter and the trader, it is a complete con, so many just sitting on a PC doing the exact same
Chances are, he's done this before and will do again. There are hundreds of such people, in all sectors, doing the same old con. Maybe get in touch with watchdog or rogue traders... If he's got a history, there'll be other victims and this maybe taken up by a production company if he's prolific enough.
I have just set up an obvious dummy job on RatedPeople. There was no charge for me to put the job on there, though of course the customer pays eventually when they pay the trader. Such sites, and there are many similar ones, are a licence to print money - you just need the minimum of skill to set up a website and database.
Further - it seems not to provide any details apart from a trading name, of the trader you are inviting to quote for a your job.
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It's definitely a problem rooted in the system that allows almost anyone to set up a Ltd Company, then hide behind it when things go south. Personally I think traders should be forced to spend a minimum period of time as sole traders before they can go Ltd, and demonstrate healthy accounts. That would root out a lot of these here today, gone tomorrow companies
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From Rated People's user agreement you signed up to;
It is your responsibility to select a suitable Trade Business and to negotiate the terms of any Project to be performed by the Trade Business selected. We do not guarantee any specific Trade Business’s information, accreditation, or registration. We make no warranty regarding any goods or services purchased or obtained through listing a Project on the Service or any transactions entered into through the Service, and you should in all cases make your own enquiries.....
You should not engage any Trade Business or make any deposit or other payment to them without having conducted such checks to your full satisfaction.....
We will not be a party to any contract made between you and any Trade Business and therefore we shall not be liable for any loss or damage that results from any dealings between you and any Trade Business including but not limited to any direct, indirect or consequential or inconsequential loss of any kind.....
I said before that I can't believe, in this day and age with all the warnings, that you paid so much up front. The contractor is, on the face of it (one side of the story and all that), at fault but you could have avoided all this grief quite easily.
It is your responsibility to select a suitable Trade Business and to negotiate the terms of any Project to be performed by the Trade Business selected. We do not guarantee any specific Trade Business’s information, accreditation, or registration. We make no warranty regarding any goods or services purchased or obtained through listing a Project on the Service or any transactions entered into through the Service, and you should in all cases make your own enquiries.....
You should not engage any Trade Business or make any deposit or other payment to them without having conducted such checks to your full satisfaction.....
We will not be a party to any contract made between you and any Trade Business and therefore we shall not be liable for any loss or damage that results from any dealings between you and any Trade Business including but not limited to any direct, indirect or consequential or inconsequential loss of any kind.....
I said before that I can't believe, in this day and age with all the warnings, that you paid so much up front. The contractor is, on the face of it (one side of the story and all that), at fault but you could have avoided all this grief quite easily.
Hindsight is 100%. The problem is the name that these website companies assume - Rated People, Check a Trade, etc.. They all suggest that the people they list are rated, reliable, qualified and trustworthy - which in so many cases is far from true. People like they OP, only realise they are not when they arrive on sites like this one with their numerous troubles from botched jobs, jobs simply not done and walking away with the money, as a result of engaging these 'tradesmen', via those websites. The law makes it so very easy for the con artists and needs to be amended to provide some proper protection for customers.
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Remember this is a one sided story at the moment, the OP has mentioned everything is verbal except a scribbled piece of paper which he/she could have done themselves.
It sounds plausible but I thought people were innocent until proven guilty.