Norwich seems to be a bit of a wilderness for good heating guys but I'll see what I can do! If you're minded to change the boilers for new then it would be worth having a proper heat loss calculation done using
www.heat-engineer.com to find out what size you actually need. It could well be less than you think!
As for boilers, I'm an Intergas fan - very robust simple designs with good warranties. The Xclusive 36 in System boiler mode, or the SB40 might suit. When set up to provide two flow temperatures for fast hot water recovery and high efficiency heating using OpenTherm controls, they're really excellent