D
dontbelieveawordofit
they appear on the quote. not the receipt? therefore you should have pulled him up on it before paying.
did the same person build the surround -brickwork etc?
Wood burning stove
- Thread starter Patrizia
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- stoves wood burner
did the same person build the surround -brickwork etc?
Hello, I am still waiting for the installer to come back. I really wish to highlight that he only spent 5 hours at the property. I have now taken over the refurbishment of the house, however, as the invoice clearly shows, the installer was paid for installing air vents which he never did.
The plastic sheet is there to protect the stove from dust as the floorboards were taken up during the renovation.
The plastic sheet is there to protect the stove from dust as the floorboards were taken up during the renovation.
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All you can do is to tackle him about it once he returns.....at the very least you need the register plate sorted and a collar fitted around the flue pipe where it goes through the plate....fireclay cement rarely lasts for ever in that position. You need some money off for the lack of vents.
Can I ask if a liner was fitted to your stove, and there's not an air inlet pipe at the bottom of the stove, which ducts to outside?
John
Can I ask if a liner was fitted to your stove, and there's not an air inlet pipe at the bottom of the stove, which ducts to outside?
John
Patrizia
You should contact HETAS on https://www.hetas.co.uk/ and ask for their advice and maybe help. That installation could be dangerous, did the "installer" fit a carbon monoxide alarm and a label like this
HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels.
You should contact HETAS on https://www.hetas.co.uk/ and ask for their advice and maybe help. That installation could be dangerous, did the "installer" fit a carbon monoxide alarm and a label like this
HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels.
blobby blobby blobasd
Invoice does say vents to follow , I.E not completed as yet.
B., the installer, fitted the stove one year ago. He was supposed to come back the next day after spending 5 hours at the property for the installation. He never did. I have contacted him again but I haven't heard back from him yet.
A liner was fitted inside, but I cannot see an air inlet pipe at the bottom of the stove. Is that compulsory?
Yes, a carbon monoxide alarm was provided. B. also provided a HETAS label.
No, the installer, did not touch the surrounding brickwork.
Contacting HETAS will be my next step. I am patiently waiting for B. to get back to me because, after all, we are still in lockdown.
How much money do you reckon B. should refund for not fitting the air vents?
Thank you for all your replies.
A liner was fitted inside, but I cannot see an air inlet pipe at the bottom of the stove. Is that compulsory?
Yes, a carbon monoxide alarm was provided. B. also provided a HETAS label.
No, the installer, did not touch the surrounding brickwork.
Contacting HETAS will be my next step. I am patiently waiting for B. to get back to me because, after all, we are still in lockdown.
How much money do you reckon B. should refund for not fitting the air vents?
Thank you for all your replies.
Air inlet pipes are strictly part of the stove's design - they are not compulsory. They are good though because a 'normal' stove draws its combustion air from within the room.....with external venting it doesn't, which prevents draughts.
I'm pleased to hear the stove has a liner.....much easier to sweep that way. The debris coming down is just soot coming from between the liner and the existing flue....even after a good sweep it won't dislodge every bit.
I've no idea what sort of ventilation B was going to provide.....dead simple if you have suspended timber floors, or its a hole in the wall if not - again if the stove is 5kW or less no external venting is required.
I very much doubt you will see him again unfortunately - especially if he's been paid up.
John
I'm pleased to hear the stove has a liner.....much easier to sweep that way. The debris coming down is just soot coming from between the liner and the existing flue....even after a good sweep it won't dislodge every bit.
I've no idea what sort of ventilation B was going to provide.....dead simple if you have suspended timber floors, or its a hole in the wall if not - again if the stove is 5kW or less no external venting is required.
I very much doubt you will see him again unfortunately - especially if he's been paid up.
John
unless the room has a forced extraction system such as a kitchen extractor which could cause a draught down the flue releasing combustion products into the room. Each installation has to be individually designed with things like that taken into account
Correct - I've yet to see Hetas people do a spill test (or even finish a job) for that matter.
John
John
My vent pipe goes thru wall behind stove , so not easily visible.
It looks like he's spread on some intumescent mastic and done a runner.....
Do you know if he's actually fixed the register plate in some way, or just filled the gap?
Looking at where the stove pipe goes through the register plate, I think he's stuffed some stove rope in there, where a collar would be so much neater.
Something like this:
https://www.glowing-embers.co.uk/Ch...oductid={productid}&campaigntype=&adposition=
John
Do you know if he's actually fixed the register plate in some way, or just filled the gap?
Looking at where the stove pipe goes through the register plate, I think he's stuffed some stove rope in there, where a collar would be so much neater.
Something like this:
https://www.glowing-embers.co.uk/Ch...oductid={productid}&campaigntype=&adposition=
John
He used a drill to fix the register plate. At least for now the plate seems to be OK.
Thank you for suggesting the use of the collar. If what B. did doesn't resolve the problem, that will be next on my list.
Many thanks,
Patrizia
Thank you for suggesting the use of the collar. If what B. did doesn't resolve the problem, that will be next on my list.
Many thanks,
Patrizia