Hi, sorry for the delay responding on this thread, ultimately I did a restore and set up from scratch as the software upgrade just didn't see to be working as it should. Everything is now working well with the new Smartcom wifi panel and associated alerts to our iPhone as and when triggered. We have a door sensor on the front door and a PIR in the hallway which are programmed for exit entry. Whilst we get alerts by email and on the app if any of the other zones trigger the alarm, we don't if it's triggered due to either of the exit / entry sensors. Is this to be expected?, or can I change a setting somewhere that ensures that we get notified in the same way as other zones if the alarm is triggered from either of these sensors? Many thanks also for your kind help and support so far, best regards, Joe.