texecom

I can receive notifications via email no problem but the notifications via the app have stopped working-how do I restore them? I've done the basics and ensured that I have notifications ticked on the app and my phone hasn't blocked them.

Is there any way to remove the insistence when disarming by a user who has a tag the use of the tag and to use their number instead? It gets really annoying especially if I'm with the wife and only one of us has keys/the tag with us and you're unloading the car etc.

I had a battery failure on my internal sounder, so put the system into engineering mode and changed out the 8 batteries (one had failed with no measurable voltage). Having put the system back into normal mode all appeared to be fine. However having checked the Wintex Ricochet Monitor one of...

Hi, Whilst away I received a notification from my alarm of a bell tamper and immediately after a bell battery low warning. It’s a Texecom Premier Elite 64 Neighbours were there and there was no tamper. Unarmed and rearmed. Ok for 6 days then exactly the same again. On returning home there...

Hello I've had the Texecom connect system installed for some time. I used to get push notifications via the app but it has stopped. I can get email notifications and have checked that I have the option for notifications turned on but no joy. Any ideas?

Hi All, I attempted to setup the app for the wife and I generated a code fine but the app crashed after syncing bits and now when I try to logon to mine which has worked for months ok we both get “access to this system is currently disabled” The Smartcom is working fine as connecting to Wintex...

Hi guys, I got an premier elite 12-w from a friend who had never installed it. When i read about the ricochet technology i got interested and decided to install this panel to look if i could manage it. If it was within my capabilities to do so i would buy an elite 64-w. But now.i think that the...

Hi, in order to install the above device, I need to upgrade the firmware. I bought the cable I thought was required, but can't work out how to do it. Can anyone direct me to any instructions for doing this please. I have downloaded the wintex software and would appreciate any guidance please?

Morning all, I put in the alarm unit about 15 years ago ish, time flies and until recently it seemed fine. Had a battery charge error, replaced the battery and (touch wood) that's gone away. I have lived all this time ignoring a constant ATS failure error message, but now we are about to...

Hi, I've been having lots of problems setting up my Texecom Connect Smartcom. Some of them were caused by a problematic Vodafone router... but not I'm having a problem getting the app code. I was able to get past "no carrier" messages using this help sheet...

Hello there, first of all this forum and its threads are very helpful, well done to all contributing! So, i need your help on setting up a wired PIR for my Texecom Premier Elite 64 wireless. The wireless zones are working perfectly, but a month or so, i am trying to connect a wired PIR in the...

Hi. I'd be grateful for some help please. I need to turn off the power to my Texecom Premier 24 (V8.00) to do some upgrades, but I can't get the bell into hold-off mode so it goes off when I remove the power to the main panel. I think (but am not sure) that the bell is a Texecom Odyssey...

Hi, hoping for some help. I've installed a prem elite 48 around a month ago with 18 devices, all hard wired using EOL (via panel, plus and 8xp, and a contact and pa via the keypad zones). All has been working great. I've just purchased an 8xp-w and 2 smart keys, but I seem to be struggling to...

Hi all, new to this forum, but thought I'd join up, hoping for some assistance. I've just installed a Texecom prem 48. All working ok i think. All with EOL wiring. One 8xp, 16 zones being used. 2 contacts share a zone on each garage door. Other than that everything has independent zones, 7...

Hi, I'm setting up a two magnetic contacts on one wired zone with a junction box and a FSL (and yes, I probably should have settled for a simpler system as I have no experience in alarm systems). Anyhow I managed to make the contact chime when commissioning. After that I played around with...

Hi, I have just moved into a new property that has a Texecom Premier 24 system throughout. When I was scanning through the control panel and seeing the status of each zone, it tells me that the front door DC is "active". The front door is locked. So I decided to have a look at the door and...

Hi guys, I have recently purchased and set-up a SmartCom box. The installation went smoothly and I used to extra com port they provide so I am still able to use my GSM device for notifications. The issues I am having arrise from the actual app itself. For example, when I arm the system from...

Hi, I have been gaining much valuable help reading this forum over the past months, enough to get my new premier 48w system up and running. I have the system installed and working with ricochet PIRs and 3 wired door contacts with tamper all daisy chained up in a loop. I wanted to add one pir...

Hi All I have installed my Premier 64w-Live panel and richochet devices, including door contacts and PIRs. Everything is working as I want it, apart from: I would like to have three set modes - 1. Full - This is for when we are out of the house. All PIRs and Door contacts set to Guard...

Hi there my first post, hope someone can be kind enough to help. I installed an elite 64 and had/have it all working, with a SmartCom, connect app, and wintex etc. I then setup a new PC and want to move wintex to this new machine, but, i seem unable to get wintex on the new machine to connect...